You can request maintenance services online through the University Group Resident Portal. An account is required to log in to the portal. If you did not receive a portal account invitation email, please contact the Leasing Department.

University Group

Resident Portal

Log In To Request Maintenance

The portal is the fastest way to have your maintenance concerns addressed. If you do not wish to use the Portal, you can call maintenance at 217-352-3182. Calls will generally have a longer response time than using the Portal. You can also visit our maintenance office at:

University Group Apartments
212 E Springfield Ave.
Champaign, IL 61820

If this is an emergency, please visit 24-Hour Emergency Maintenance